Sunday, February 5, 2023

Common man’s problem is not ending in Delhi AIIMS, even after months the server is not fixed

Delhi aiims online registration: In November last year, there was a cyber attack on AIIMS, due to which online services were stalled for a few weeks, but the problems of the patients are not ending yet.

Delhi AIIMS (file photo).

AIIMS Delhi : It was about a month and a half ago from now. Delhi AIIMS in cyber attack Due to which the online server was down. Due to this the patients had to face a lot of trouble. At that time, due to non-availability of online registration, patients had to register themselves by standing in queues for hours. During that hospital administration It claimed that after a few days the situation would be rectified, but the situation is that the server problem has not yet been resolved.

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People are still having trouble in registering online for OPD. Patients are trying hard to get appointment, but still they are not getting registered. Sharing his pain on Twitter, Milind wrote that he has been trying to get an online appointment for treatment at AIIMS Delhi for several days, but neither is getting an appointment nor is receiving any call in the hospital. They do not understand how to register for treatment.

On the other hand, another user Pradeep has written that he had tried to register in the neuro department, but there a date of three months has been given. But they don’t have that much time. In such a situation, now he has to turn to a private hospital. Like these people, those who do offline registration are also facing problems. There are many departments where people go to the hospital at 4 in the morning to register in the OPD and start queuing up.

some technical glitches occur

TV9 spoke to a nursing officer of the medicine department of AIIMS regarding the problems being faced by the patients. He told that the server is working properly, but sometimes some technical glitches also occur. Due to which a patient faces difficulty in online registration, but this is not happening with everyone. The online server is working properly since last two weeks. However, due to the high load of patients, many times there is delay in getting appointments.

When will the problem end?

The nursing officer said that after the cyber attack, the server has become normal to a large extent. Patients’ reports are also visible online on the computer. In some cases, there is a problem due to technical fault. It is expected that this problem will also be fixed in the next one to two weeks.

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